Information Management

According to Wilson’s theory (1981), information seeking behavior may be affected by some barriers which is mentioned in “information need” part, the behavior would be:

 

• Starting

• Chaining

• Browsing

• Differentiating

• Extracting 

• Verifying

• Ending

 

Meanwhile, Kuhlthau suggests that there are 3 main aspects involved in the information searching process, namely: Feelings (affective), Thoughts (cognitive), and Actions (physical) (Kuhlthau, 2004). There are different feelings at different stages, such as:

 

• Initiation

• Selection

• Exploration

• Formulation

• Collection

• Presentation